Privacy Policy
Last Updated: 2026
The Family Shambles ("we," "us," "our," or "Company") operates the website thefamilyshambles.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. By accessing and using the Site, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in several ways:
- Personal Information: Name, email address, and other contact details you voluntarily provide when contacting us or signing up for newsletters.
- Technical Information: IP address, browser type, operating system, device identifiers, and pages visited.
- Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar tracking technologies.
- Usage Data: Information about how you interact with the Site, including clicks, time spent on pages, and navigation patterns.
How We Use Information
We use the collected information for the following purposes:
- Conducting analytics to understand user behaviour and Site performance.
- Tracking affiliate referrals and measuring campaign effectiveness.
- Improving Site functionality, content, and user experience.
- Sending promotional materials and updates (with your consent where required).
- Complying with legal obligations and preventing fraudulent activity.
Cookie Policy
Our Site uses cookies and similar tracking technologies to enhance your experience. Cookie types include:
- Essential Cookies: Necessary for Site functionality and security.
- Analytics Cookies: Help us understand how users interact with the Site.
- Affiliate Tracking Cookies: Monitor referrals to partner casinos and bookmakers.
- Marketing Cookies: Used for targeted advertising and promotional purposes.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Site functionality.
Third-Party Links
The Site contains links to external websites, including casino and betting affiliate partners. We are not responsible for the privacy practices, security measures, or content of these third-party sites. When you visit external websites through our links, their respective privacy policies and terms apply. We recommend reviewing their privacy statements before sharing any personal information.
Your Rights
Under the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018, you have the following rights:
- Right of Access: Request a copy of personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data (subject to legal exceptions).
- Right to Restrict Processing: Request limitation on how we use your data.
- Right to Data Portability: Request your data in a structured, portable format.
- Right to Object: Object to certain processing activities, including marketing.
- Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO).
If you are a US resident, additional rights may apply under applicable state privacy laws (CCPA, VCCPA, etc.). To exercise any of these rights, please contact us using the details below.
Data Retention
We retain personal information only as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Analytics and usage data are typically retained for up to 12 months. Affiliate tracking data is retained for the duration of affiliate relationships plus any applicable regulatory periods. You may request deletion of your data at any time, subject to legal and contractual obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a data breach, please contact us:
Email: privacy@thefamilyshambles.com
Website: thefamilyshambles.com
We aim to respond to all requests within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
Disclaimer: This Privacy Policy is subject to change at any time. We will notify you of significant changes via email or prominent notice on the Site.